> For the complete documentation index, see [llms.txt](https://puregamma-ai.gitbook.io/puregamma-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://puregamma-ai.gitbook.io/puregamma-ai/chang-jian-wen-ti.md).

# 常见问题

## 语音不能播放?

按顺序排查:

1. **点一次回复旁的播放按钮**。浏览器自动播放可能被策略拦截,手动点击一定可播(音频已缓存,立即播放)。
2. **看错误文案**:「Credits 不足」→ 升级或等下月额度;「请求过于频繁」→ 稍等一分钟;「服务暂时不可用」→ 语音上游故障,文字回复不受影响,稍后重试。
3. **长回复**:语音自动截断到 1500 字符,完整内容以文字为准,这是正常行为。
4. **iOS/Safari**:确认设备不在静音模式(部分版本受静音键影响)。

## 登录/注册问题

* **滑块总是失败**:拖到大致位置松开即可,不必像素级精准;可点刷新换图;支持键盘方向键 + Enter。
* **提示 "Too many attempts"**:触发 15 分钟限流,稍等再试。
* **验证邮件没收到**:检查垃圾邮件;登录页可重发(有频率限制)。
* **登录后突然跳回登录页**:会话过期属正常,重新登录后会回到原页面;若频繁发生请反馈。

## 数据与功能

* **行情不动 / 显示不可用**:数据源故障时会明确标注,不会展示过期假数据;稍后刷新。
* **Agent 回答慢**:深度研究会调用多个工具,流式输出过程可见;可随时停止。
* **日报没收到**:检查账户页推送偏好是否启用、时区是否正确;首日注册的用户次日开始收到。
* **iMessage 绑定收不到验证码**:确认号码格式;注意每小时 3 次限制;Max/Enterprise 套餐专属。

## 计费

* **402 错误**:Credits 不足,升级套餐或等下月额度。
* **失败的任务扣费了吗**:失败自动退款(预授权机制),账单明细可核对。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://puregamma-ai.gitbook.io/puregamma-ai/chang-jian-wen-ti.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.